Use MS Outlook as great helpdesk for customer mails to Office assistants + registries. The additional software supports you when you with start + administration of the Secretary-text modules for your helpdesk.
Clipboard Master - the smart Clipboard and Text Modules Tool. Keeps all previous texts, pictures and files copied to the clipboard in a list, and inserts them in any Windows program at any time. Optimized for keyboard use. Configurable hotkeys.